The
Lifecycle Monitoring is the first
such service, providing you with an
assurance that someone is looking
out for your order. After you execute
a contract with one of our top tier
carriers, our post-sales installation
team begins monitoring, coordinating
and reporting to you the accomplishment
of every significant milestone in
the installation process. Our team
is vigilant in overseeing the carrier's
installation of your circuit. If there
is a delay encountered between any
of the steps in the process, we get
it addressed and either resolved or
adequately explained. Where possible,
we leverage our relationship with
the carrier to get immediate action
on your behalf. We provide you with
real-time access over the web to a
status report for your order, notifying
you each step of the way toward service
activation.
The
primary advantage to procuring your
connectivity through Systek is the
services we provide to you throughout
the lifecycle of your circuit.
